Return & refund policy:
Unfortunately, there is no refund on the 50% initial deposit on all bespoke orders and dresses that have had alterations carried out as per request on them.
This is entirely to cover the costs of the fabrics and labour, however if you do not wish to continue with the order, you are not obligated to pay the remaining 50% of the total. The dress will remain property to Zara Makes.
Off the rail dresses:
Returns are accepted on dresses purchased off the rail within 3 days, given that they are in perfect condition and unworn.